Retinere

Retinere Terms of Service

Last updated: 24 May 2026

Version: retinere-terms-2026-05-24

Operator: [LEGAL_OPERATOR_NAME]

Registered address: [REGISTERED_ADDRESS]

Contact: [CONTACT_EMAIL]

Website: [WEBSITE_URL]

Company registration / UID / VAT details: [COMPANY_REGISTRATION_DETAILS]

Plain-English summary

This summary is provided to make the Terms easier to understand. It does not replace the full Terms of Service below. If there is a conflict between this summary and the full Terms, the full Terms apply.

Retinere helps you remember things

Retinere helps you save, organise, review, and retrieve information using memories, notes, reminders, associations, spaced repetition, and integrations such as the Retinere ChatGPT app and web client.

You own your content

Your notes, memories, prompts, reminders, uploaded material, and saved information remain yours. You give Retinere permission to process them only so we can provide, secure, maintain, and improve the service.

Temporary trial accounts

Retinere may let you try the service for a limited time using a temporary account with an automatically generated placeholder email address. This lowers signup friction, but it also means the account is not fully registered.

During the temporary trial, you may not be able to receive account notices, password resets, export links, security alerts, billing notices, or recovery messages. Trial data may be deleted, suspended, or become inaccessible after the trial period unless you add and verify a real email address.

Do not use a temporary trial account for important, urgent, regulated, safety-critical, confidential, or irreplaceable information.

Retinere is not a perfect memory

Retinere is a memory-support and productivity tool. It does not guarantee that every item will be saved, retrieved, interpreted, reminded, or displayed correctly. You remain responsible for checking important information.

Be careful what you store

Retinere may contain personal, sensitive, private, professional, or commercially confidential information. You are responsible for deciding what you save and whether Retinere is suitable for that information.

ChatGPT and other integrations may exchange data with Retinere

When you use Retinere through ChatGPT or another connected service, information may pass between Retinere and that service so your request can be handled. The Privacy Policy explains this in more detail.

Do not misuse the service

Do not use Retinere for unlawful activity, abuse, scraping, spam, malware, security probing, harassment, or attempts to access other users' data.

Paid plans renew until cancelled

If you subscribe to a paid plan, billing continues according to the plan you choose until you cancel. The checkout page shows the current price, currency, billing period, taxes, and renewal terms.

You can leave

You can stop using Retinere. You can request export or deletion of your data, subject to the details in the Privacy Policy and any legal or technical limits that apply.

Retinere will change

Retinere is an evolving product. Features may be changed, added, limited, suspended, or removed.

Liability is limited

Retinere is not legal, medical, financial, psychological, emergency, or safety-critical advice. Do not rely on it where an error, delay, missing reminder, or incorrect retrieval could cause serious harm.

Full Terms of Service

1. Introduction

These Terms of Service govern your access to and use of Retinere, including the Retinere website, web application, APIs, ChatGPT app integration, browser-based features, mobile-friendly interfaces, reminders, memory tools, and related services.

By creating an account, using Retinere, subscribing to a paid plan, connecting Retinere to ChatGPT or another integration, or clicking to accept these Terms, you agree to these Terms.

If you do not agree to these Terms, you must not use Retinere.

These Terms should be read together with the Retinere Privacy Policy and, where applicable, the Cookie Notice.

2. Who operates Retinere

Retinere is operated by:

[LEGAL_OPERATOR_NAME]

[REGISTERED_ADDRESS]

[COUNTRY]

Email: [CONTACT_EMAIL]

Company registration / UID / VAT: [COMPANY_REGISTRATION_DETAILS]

Replace these placeholders before launch.

3. What Retinere does

Retinere is a memory-support and productivity service. It helps users capture, organise, retrieve, review, and reinforce information using features such as:

saved memories and notes;
reminders and review prompts;
spaced repetition;
associations between ideas, people, events, projects, and facts;
search and retrieval tools;
summaries and generated suggestions;
integrations, including ChatGPT or other third-party services.

Retinere is intended to support your memory and organisation. It is not a substitute for your own judgement, records, backups, professional advice, or legally required documentation.

4. Eligibility

You must be legally capable of entering into a binding agreement to use Retinere.

You must not use Retinere if you are prohibited from doing so under applicable law.

If you use Retinere on behalf of a company, organisation, or other legal entity, you confirm that you have authority to bind that entity to these Terms.

Retinere is not intended for children. Users below the applicable age of digital consent in their jurisdiction must not use Retinere unless this is expressly supported by Retinere and lawful parental or guardian consent has been obtained.

5. Temporary trial accounts

Retinere may allow you to use some features for a limited trial period without first entering a real email address.

In that case, Retinere may create a temporary account using an automatically generated placeholder email address or similar internal identifier. This identifier is used to operate the trial account. It is not a real email inbox and should not be treated as a reliable way to contact you.

A temporary trial account may have limited features. For example, you may be unable to:

reset your password;
receive account notices;
receive security alerts;
receive billing or subscription notices;
receive export or deletion confirmation links;
recover access if your browser session, device, login token, or integration link is lost;
prove ownership of the account without later adding and verifying a real email address.

Unless Retinere states otherwise, temporary trial accounts expire after 7 days.

After expiry, Retinere may delete, suspend, restrict, anonymise, or make inaccessible the temporary account and its associated user content, subject to the Privacy Policy and any legal or technical retention requirements.

You should not use a temporary trial account to store important, urgent, regulated, safety-critical, confidential, or irreplaceable information.

You may be asked to add and verify a real email address to continue using Retinere, export data, subscribe to a paid plan, connect certain integrations, or recover access.

Retinere may refuse, restrict, or terminate temporary trial accounts where reasonably necessary to prevent abuse, spam, fraud, security risk, excessive usage, or breach of these Terms.

6. Accounts

You may need an account to use some or all Retinere features.

You agree to provide accurate account information and keep it up to date.

You are responsible for keeping your login credentials secure and for activity that occurs under your account, unless the activity results from Retinere's breach of its own security obligations.

You must notify Retinere promptly if you believe your account has been compromised.

Retinere may suspend or restrict account access where reasonably necessary to protect the service, other users, security, legal compliance, or the integrity of the platform.

7. User content

"User content" means information that you submit, save, upload, enter, import, connect, retrieve, generate, or otherwise make available through Retinere. This may include notes, memories, prompts, reminders, associations, documents, metadata, tags, summaries, and related information.

You retain ownership of your user content.

You grant Retinere a limited, worldwide, non-exclusive, revocable where technically and legally possible, royalty-free licence to host, store, copy, process, transmit, display, index, transform, summarise, retrieve, and otherwise use your user content only as needed to:

provide the service;
operate integrations you choose to use;
maintain, troubleshoot, and secure Retinere;
comply with legal obligations;
enforce these Terms;
improve Retinere, where permitted by the Privacy Policy and your settings.

This licence does not transfer ownership of your user content to Retinere.

You are responsible for your user content and for ensuring that you have the rights and permissions needed to submit it to Retinere.

8. Sensitive information

Retinere may be used to store personal, sensitive, private, professional, or commercially confidential information.

You should think carefully before storing information such as:

health information;
financial information;
legal matters;
passwords, API keys, private keys, or secrets;
information about other people;
employment or HR information;
confidential business records;
precise location information;
information that could cause harm if retrieved incorrectly, disclosed, or lost.

Unless Retinere expressly provides a feature designed for secrets management, you must not use Retinere as a password manager, key vault, regulated records system, medical records system, legal archive, financial compliance archive, or emergency alert system.

9. AI-assisted output and retrieval

Retinere may use AI systems, language models, embeddings, ranking, summarisation, classification, or similar techniques to help save, retrieve, connect, summarise, or display information.

AI-assisted output may be incomplete, inaccurate, outdated, misleading, wrongly attributed, or unsuitable for your situation.

You are responsible for checking important information before relying on it.

Retinere does not provide legal, medical, financial, psychological, tax, safety, emergency, or other professional advice.

You must not rely on Retinere where an incorrect memory, missed reminder, delayed notification, unavailable service, or wrong retrieval could cause serious harm.

10. ChatGPT and third-party integrations

Retinere may allow you to connect with ChatGPT, OpenAI services, or other third-party products and integrations.

When you use an integration, Retinere and the third-party service may exchange information needed to perform the action you request. This may include account identifiers, prompts, tool calls, saved memories, retrieved content, metadata, timestamps, or other information depending on the feature.

Retinere will aim to request and transmit only the information reasonably needed for the integration to work.

Third-party services are not controlled by Retinere. Their own terms, privacy policies, security practices, and data processing rules may apply.

You are responsible for reviewing the terms and privacy policies of any third-party services you connect.

Retinere may refuse, limit, suspend, or remove an integration where required for security, legal compliance, platform rules, or product integrity.

11. Acceptable use

You must not use Retinere to:

break the law or encourage unlawful activity;
infringe intellectual property, privacy, confidentiality, or other rights;
upload or distribute malware, spyware, or harmful code;
attempt to access another user's account or data;
probe, scan, attack, overload, scrape, or disrupt Retinere systems;
bypass access controls, rate limits, billing controls, or security measures;
reverse engineer Retinere except where permitted by mandatory law;
harass, threaten, abuse, impersonate, or deceive others;
send spam or unsolicited communications;
store or process information that you have no right to use;
use Retinere for safety-critical, emergency, regulated, or high-risk decisions unless Retinere expressly supports that use in writing;
use Retinere in a way that could harm Retinere, other users, or third parties.

Retinere may investigate suspected misuse and may suspend or terminate access where reasonably necessary.

12. Subscriptions, billing, and payment

Some Retinere features may be free. Others may require a paid subscription or one-time payment.

Prices, billing periods, renewal terms, included features, usage limits, taxes, and payment methods are shown at checkout or on the relevant pricing page.

Paid subscriptions renew automatically unless cancelled before the renewal date, unless the checkout page says otherwise.

You authorise Retinere and its payment provider to charge the payment method you provide for applicable fees, taxes, renewals, upgrades, and usage-based charges.

Payment processing may be handled by [PAYMENT_PROVIDER]. The payment provider's own terms and privacy policy may apply.

If payment fails, Retinere may retry the payment, ask you to update your payment method, limit access, downgrade your account, or suspend paid features.

13. Trials, cancellations, and refunds

If Retinere offers a free trial, the trial terms will be shown when you sign up.

You can cancel a paid subscription through your account settings or by contacting [SUPPORT_EMAIL], unless another cancellation method is stated at checkout.

Cancellation stops future renewals. It does not automatically refund fees already paid unless required by law or expressly stated by Retinere.

Any refund policy must be clearly displayed before purchase. Insert the final refund position here before launch:

[REFUND_POLICY_TODO]

If Swiss law applies, users should be told clearly whether Retinere offers any voluntary cancellation or withdrawal right, and on what conditions.

14. Taxes

Prices may include or exclude VAT, sales tax, or similar taxes depending on what is shown at checkout.

You are responsible for any taxes that apply to your use of Retinere, except taxes based on Retinere's income.

Before launch, confirm whether Swiss VAT registration is required and whether VAT details must be shown.

15. Availability and service changes

Retinere aims to provide a reliable service, but does not guarantee uninterrupted, error-free, or permanent availability.

The service may be unavailable, delayed, limited, or degraded because of maintenance, updates, failures, third-party providers, network issues, abuse prevention, security incidents, legal requirements, or other reasons.

Retinere may change, add, remove, suspend, or discontinue features at any time.

Where a material change negatively affects a paid subscription, Retinere will aim to give reasonable notice where practical.

16. Data export and deletion

Retinere may provide tools to export or delete your user content.

You may request export or deletion by using available account tools or contacting [SUPPORT_EMAIL].

Deletion may not be immediate from backups, logs, audit records, billing records, abuse-prevention systems, legal records, or systems where retention is required or permitted by law.

The Privacy Policy explains data retention, deletion, export, and user rights in more detail.

17. Privacy

Retinere's handling of personal data is described in the Privacy Policy.

Before accepting these Terms, you should read the Privacy Policy.

The Privacy Policy must explain, at minimum:

categories of personal data collected;
purposes of processing;
categories of recipients or processors;
data retention periods or criteria;
user controls and rights;
how integrations such as ChatGPT exchange data with Retinere;
how to request access, correction, deletion, or export.

If there is a conflict between these Terms and the Privacy Policy about personal data processing, the Privacy Policy should govern the privacy-specific issue unless mandatory law says otherwise.

18. Security

Retinere will use reasonable technical and organisational measures designed to protect the service and user content.

No online service can guarantee perfect security.

You are responsible for using a secure password, protecting your devices, keeping your email account secure, and avoiding the storage of secrets unless Retinere expressly supports that use.

You must promptly report suspected vulnerabilities or account compromise to [SECURITY_EMAIL].

You must not publicly disclose security vulnerabilities before Retinere has had a reasonable opportunity to investigate and fix them.

19. Intellectual property

Retinere, including its software, design, interfaces, workflows, documentation, branding, logos, databases, indexes, and other materials, is owned by Retinere or its licensors.

These Terms do not give you ownership of Retinere's intellectual property.

You may use Retinere only as permitted by these Terms.

You must not copy, modify, distribute, sell, rent, lease, sublicense, or create derivative works based on Retinere except as allowed by law or expressly permitted in writing.

20. Feedback

If you send Retinere ideas, suggestions, bug reports, feature requests, or other feedback, Retinere may use that feedback without restriction or payment to you.

This does not give Retinere ownership of your user content.

21. Beta features

Retinere may offer beta, experimental, preview, or early-access features.

Beta features may be unstable, incomplete, changed without notice, or discontinued.

Retinere may apply extra limits or terms to beta features.

You should not rely on beta features for important records, reminders, or decisions.

22. Suspension and termination

You may stop using Retinere at any time.

Retinere may suspend or terminate your access if:

you breach these Terms;
payment fails;
your use creates a security, legal, operational, or reputational risk;
Retinere is required to do so by law or by a platform provider;
you misuse the service;
Retinere discontinues the service or relevant feature.

Where practical and appropriate, Retinere will give notice before termination. Immediate suspension may be necessary for security, legal, abuse-prevention, or operational reasons.

After termination, your access to user content may be limited or unavailable. Data deletion and retention are handled according to the Privacy Policy.

23. Disclaimers

Retinere is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

Retinere does not guarantee that:

the service will be uninterrupted or error-free;
stored information will always be available;
reminders will always arrive on time;
retrieved information will always be correct;
AI-assisted output will be accurate or suitable;
integrations will remain available;
user content will never be lost, corrupted, disclosed, or misclassified.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

24. Limitation of liability

To the maximum extent permitted by applicable law, Retinere will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, business, goodwill, data, opportunity, or anticipated savings.

To the maximum extent permitted by applicable law, Retinere's total liability for claims arising out of or relating to the service or these Terms is limited to the greater of:

the amount you paid to Retinere for the service in the 12 months before the event giving rise to the claim; or
CHF [LIABILITY_CAP_AMOUNT_TODO].

Nothing in these Terms limits liability that cannot legally be limited, including liability for intentional misconduct or other liability that mandatory law does not allow Retinere to exclude or restrict.

Legal review required: confirm enforceability of this clause for Swiss, EU, UK, and consumer users before launch.

25. Indemnity

If you use Retinere on behalf of a business or organisation, you agree to indemnify Retinere against claims, losses, liabilities, damages, costs, and expenses arising from:

your breach of these Terms;
your user content;
your unlawful use of Retinere;
your violation of third-party rights;
your misuse of integrations.

For consumers, this clause applies only to the extent permitted by mandatory consumer law.

26. Changes to these Terms

Retinere may update these Terms from time to time.

When changes are material, Retinere will take reasonable steps to notify users, such as by email, in-app notice, or requiring renewed acceptance.

The updated Terms will state their effective date and version.

If you continue using Retinere after updated Terms become effective, you accept the updated Terms. Where mandatory law requires stronger consent, Retinere will request it.

If you do not agree to updated Terms, you must stop using Retinere and may request export or deletion according to the Privacy Policy.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms without Retinere's prior written consent.

Retinere may assign or transfer these Terms in connection with a merger, acquisition, reorganisation, sale of assets, change of control, or transfer of the Retinere business, provided this does not unlawfully reduce your rights.

28. Severability

If any part of these Terms is found invalid, unlawful, or unenforceable, the remaining parts continue to apply.

The invalid part will be interpreted or replaced as far as possible to achieve the original commercial and legal purpose in a lawful way.

29. No waiver

If Retinere does not enforce a right under these Terms, that does not mean Retinere waives that right.

30. Governing law and courts

These Terms are governed by the laws of Switzerland, excluding conflict-of-law rules, unless mandatory consumer law gives you rights under another law.

The courts of [ZUG / SWITZERLAND / COURT_VENUE_TODO] have jurisdiction, unless mandatory law gives you the right to bring claims elsewhere.

Legal review required: confirm the correct venue and mandatory consumer-law wording before launch.

31. Contact

For questions about these Terms, contact:

[LEGAL_OPERATOR_NAME]

[REGISTERED_ADDRESS]

Email: [CONTACT_EMAIL]

For privacy requests, contact:

[PRIVACY_EMAIL]

For security reports, contact:

[SECURITY_EMAIL]